Frequently Asked Questions

1. What services does your bike shop offer?

We offer a wide range of services including:
Bike repairs and maintenance
Tune-ups and adjustments
Wheel truing
Brake and gear adjustments
Full overhauls
Accessory installation
Swytch conversion kit fitting

2. Do you sell new and used bikes?
Yes, we sell both new and used bikes. Our new bike selection features brands such as Dawes and Claud Butler, and our used bikes are thoroughly inspected and serviced to ensure they meet our high standards.

3. How often should I service my bike?
It’s generally recommended to service your bike at least once a year, depending on how often you ride. Regular maintenance helps prevent larger issues and keeps your bike running smoothly.

4. Can I get an estimate for repairs before the work is done?
Absolutely. Bring your bike in and we’ll provide a detailed estimate before starting any work. We’ll explain what needs to be done and the associated costs.

5. What brands of new bikes do you carry?
We carry a variety of top brands including Dawes, Claud Butler, and Romet. Our staff can help you choose the perfect bike to meet your needs and preferences.

6 Can I trade in my old bike?
Yes, we offer trade-ins for used bikes. Bring your bike in and we’ll assess its condition and provide a trade-in value that you can use towards the purchase of a new or used bike.

7. Do you sell bike accessories and parts?
Yes, we have a wide selection of accessories and parts including helmets, lights, locks, tyres, tubes, and more. If you need something specific, just ask and we’ll do our best to help.

8. Can I book a service appointment online?
No. You can book a service appointment by calling the shop. We’ll confirm your appointment and make sure we’re ready for your bike when you bring it in.

9. Can I get help choosing the right bike for my needs?
Absolutely. Our knowledgeable staff is here to help you find the perfect bike. Whether you’re a beginner or an experienced rider, we’ll help you choose a bike that fits your needs, budget, and riding style.

10. Do you fit Swytch conversion kits?
Yes, we offer fitting services for Swytch conversion kits. Bring your bike and the kit to our shop, and our experienced technicians will handle the installation for you.

11. Is there parking available at your shop?
Yes, we have dedicated parking spaces available for our customers. You can easily park your car while you visit our shop for repairs, purchases, or consultations.

12. Are you open during bank holidays?
No, we are closed on bank holidays. Please check our website or contact us for our regular hours.